Privacy Policy
This Privacy Policy describes how Invictus Marketing Group LLC, doing business as BookdAI ("BookdAI," "we," "us," or "our"), collects, uses, and protects your information when you visit bookdwithai.com, sign up for our services, or communicate with us, including by SMS text message.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: your name, email address, mailing address, and mobile phone number when you fill out a form, request an appointment, or sign up for text updates.
- Appointment and service information: details related to appointments you schedule and services you request.
- Communications: the contents of messages you send us, including SMS replies, emails, and form submissions.
- Consent records: the date, time, and manner in which you provided consent to receive SMS messages.
We also automatically collect limited technical information when you visit our website, such as browser type, device type, and pages visited, to maintain and improve the site.
2. How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and remind you about appointments;
- Send you the SMS messages you have consented to receive;
- Respond to your questions and support requests;
- Provide, maintain, and improve our services;
- Maintain records of consent and comply with legal and carrier requirements.
3. SMS/Text Messaging Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties or affiliates for marketing or promotional purposes.
We only send SMS messages to individuals who have provided prior express consent. Information sharing to subcontractors in support services, such as customer service, order fulfillment, and SMS delivery, is permitted solely to enable those services to function. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.
You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again. For assistance, reply HELP to any message or contact us at help@bookdwithai.com.
4. How We Share Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers: with vendors who perform services on our behalf, such as messaging delivery platforms, scheduling and CRM software, and website hosting. These providers may use your information only as necessary to provide services to us, and are not permitted to use your mobile information for their own marketing purposes.
- Legal compliance: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of BookdAI, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will require the successor to honor the commitments in this Privacy Policy.
5. Data Retention
We retain personal information for as long as necessary to provide our services, maintain required consent records, comply with our legal obligations, resolve disputes, and enforce our agreements. Records of SMS consent and opt-out requests are retained as required by applicable law and carrier requirements.
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
- SMS opt-out: reply STOP to any text message at any time.
- Email: you may unsubscribe from marketing emails using the link in any such email.
- Access, correction, and deletion: you may request access to, correction of, or deletion of your personal information by contacting us at help@bookdwithai.com. We will respond consistent with applicable law.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated policy on this page. Your continued use of our services after an update constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
BookdAI, a service of Invictus Marketing Group LLC
Email: help@bookdwithai.com
Mail: St Johns, FL 32259